Integrated Workplace Management

Leave behind the frequent errors and missed priorities that result from service requests not being appropriately handled common to manual systems. When you adopt a Service Desk application system, you have access to various time- and cost-saving benefits.

As a web-based application, Archibus Service Desk sees that all requests are moved automatically through the service request cycle from creation to completion via cloud technology. Service Level Agreements (SLA) designations guide requests’ authorization, prioritization, routing, and completion.

The self-service interface allows for efficient access to commonly requested services, including moves, adds, changes, room reservations, project management, facilitating and simplifying servicing processes.
Service Desk application technology:

• Streamlines requests for all services through simple forms, intelligent workflows, and automated notification of status changes.
• Reduces administrative overhead and operating costs by creating a self-service environment.
• Increases efficiency by enforcing Service Level Agreements (SLAs) to control resource access and standards.
• Improves performance measurement and analysis, elevating customer satisfaction.

Service Desks increase efficiency, reduce costs, and improve customer satisfaction.

Experience the benefits of smart service management by implementing an integrated workplace management system today.

Today’s modern offices are spaces of collaboration, focus, and creativity. Therefore, the goal of space management is no longer merely to reduce costs but to be seen as a key factor in the larger objectives of organizations and their employees.

Especially now that employees can work from anywhere, the office has to compete with the amenities and benefits of other spaces. Creating a space that is conducive to work, one that makes employees feel comfortable, empowered, and safe, is now more critical than ever. Your office set-up should reflect this and facilitate the types of interactions and engagements your employees seek.

Archibus Space Management software provides you with the tools you need to optimize your office space with its data collection and analytics capabilities.

Archibus Move Management application further simplifies space management during times of transition by reducing the complexity, risk, time, cost, and downtime associated with moving by centralizing and organizing all move orders and associated information.

The Smart Archibus Dashboard helps enable continuous process improvement with rules-based workflow processes, trial layout functionalities and move analytics to optimize space and asset utilization.

Archibus Space and Move Management systems guarantees:

• Immediate, accurate reporting of occupancy statistics for space usage and re-balancing purposes.
• Improve forecasting accuracy for future needs based on current room availability and planned occupancy growth.
• Simplify employee assignment and wayfinding to temporary or permanent available space using floorplan and IoT integration.
• Streamline move/add/change processes, from single-person to multi-phased moves, including requests, approvals, and updates.
• Reduce overall costs, optimize churn rates, and minimize organizational disruption due to automatic and predictive capabilities for improved customer satisfaction.
• Improve communication, coordination, and collaboration between in-house and external resources.
• Rapid integration with existing HR and financial systems, enabling timely distribution of updated information, including floor plans and maps, checklists, cloud documents, and chat functions.

A move management system is an evolution in moving management as it transforms back-end organization from a manual liability into an automated competitive advantage.

Establishing greater flexibility in how, where, and when work is done enhances productivity and job satisfaction as employees can do what is best for their unique needs and tasks.

Strategic space planning is necessary to successfully navigate dynamic workplace models. It means balancing and making use of a wide range of space and workplace allocation processes for different concepts, including fixed, shared, or dynamic space and workplace usage to cater to the needs of your organization and employees.

In addition, real estate, infrastructure and facilities professionals require the ability to integrate and adjust existing space to align with the strategic space plan. These goals are made simple and efficient by Strategic Space Planning software.

Archibus Space Planning applications reduce the effort needed to accomplish your space goals by integrating key stakeholders’ information in a single, central enterprise information model.

With Space Planning software behind your efforts, you can:

• Optimize space planning and forecasting at all levels-from the portfolio, from city and site/campus to the building and room levels.
• Offer your workforce easy access to meeting rooms and flexible workplaces.
• Plan short, medium, and long-term simulated trial scenarios for organizations of all sizes.
• Simplify strategic space planning by leveraging existing space inventory and use information.
• Ensure that key stakeholders envision and optimize plans with detailed event-driven scenarios, including space configuration/allocation, leased/owned properties, and projects.

Optimize your space utilization and occupancy rates by using integrated workplace management data to inform your space usage and planning for future expansion, consolidation, or re-balancing.